Cancelling Your Subscription

How to cancel

You can cancel your subscription anytime from the Settings page. Go to Settings → Your Subscription → Manage in Stripe. From the Stripe billing portal, select Cancel subscription.

When does it take effect?

Cancellation takes effect at the end of your current trial or billing period. You keep access to your plan until then. Brkcore does not issue pro-rated refunds for unused time, and you won't be charged again after a cancellation.

What if I am on a free trial?

Cancel before the trial ends if you wish not to be charged. If the trial ends without a cancel, the subscription converts to paid and your card is charged. Canceling mid-trial still counts as using your one-time trial.

What happens to my files after cancellation?

After your trial or subscription ends, your account moves to Free tier (limited access). Files are retained for 90 days on freemium. Pro/Pro+ files created during your subscription are subject to free-tier retention from the date of your downgrade.

Changed your mind?

If your subscription hasn't ended yet, you can re-activate from Settings → Your Subscription → Manage in Stripe. From the Stripe billing portal, select Renew subscription. This will re-activate your subscription and bill at the end of your current billing period.

Questions? Contact support@brkcore.com.

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