Refund Policy

Current Policy

Except where required by law, subscription charges and renewals are non-refundable. We consider a refund within 72 hours when one of the following applies:

• A billing error or duplicate charge on our end.

• Confirmed failure to access paid features after a successful charge.

• A critical service failure on Brkcore's side that could not be resolved.

What isn't eligible

The situations below are not applicable for a refund , but fortunately you can manage your subscription under Your Subscription → Manage in Stripe on the Settings page.

• Forgetting to cancel (including forgetting to cancel before a free trial ends).

• Cancellation after using part of a billing period or trial.

• Dissatisfaction with the generation results.

• Changing the subscription plan.

How to Request a Refund

To request a refund, contact support@brkcore.com and include:

• Your account email

• Date and approximate time of the charge or issue

• A brief description of what happened

• A screenshot or transaction reference if available

Requests are reviewed manually. See Terms of Service for full policy details (§5).