Refund Policy

Current Policy

We offer a 72-hour refund policy for service-level restrictions such that Brkcore does not work after purchase. The following are examples:

• A billing error or duplicate charge on our end.

• Confirmed failure to access paid features after a successful charge.

• A critical service failure on Brkcore's side that could not be resolved.

What isn't eligible

The situations below are not applicable for a refund, but fortunately you can manage your subscription under Your Subscription → Manage in Stripe on the Settings page.

• Forgetting to cancel.

• Cancellation after using part of a billing period.

• Dissatisfaction with the generation results.

• Changing the subscription plan.

How to Request a Refund

To request a refund, contact support@brkcore.com and include:

• Your account email

• Date and approximate time of the charge or issue

• A brief description of what happened

• A screenshot or transaction reference if available

Requests are reviewed manually. See Terms of Service for full policy details.