Upload Errors and How to Fix Them

If your upload is rejected, the app will show an error indicating the reason. Here's how to address the most common cases:

  • File too large — Compress or re-export under 10 MB

  • Too short — Clip must be at least 1.35 seconds

  • Too long — Clip must be 9.5 seconds or less

  • Invalid format — Use a standard audio format (WAV, MP3, AIFF)

After fixing the file, re-upload it and try again.

Still failing? Contact support@brkcore.com with your account email, the file format, and a description of the error shown.

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